October – Success

Published On: September 28, 2017|Categories: Blog, Success Story|

Stephen Crawford, Certified Business Coach at ActionCOACH, provides help, advice, coaching and mentoring services to small and medium sized businesses. He has a passion for helping businesses like yours grow and become profitable, and will hold you accountable for your results. Keep reading to learn more!

Every business has a story, tell us yours.
ActionCOACH is a global franchise with over 1500 offices world-wide and almost a third of them are in North America. The Minnesota firm is #12 in the world and exists with three principal partners, Dave & Tracy Ford, who own the Minnesota Licenses and run the North Twin Cities office, and Stephen Crawford who runs the South Twin Cities Campus. The principal in the South Office, Stephen Crawford, ran a non-profit with about 60 employees doing training and leadership development for other non-profits for over a decade before launching a private consultancy. After a few years, he was hungry to accelerate the growth in his practice and launched out to partner with the ActionCOACH franchise that already existed in Minnesota. Over the last few years, they have helped hundreds of businesses avoid the common pitfalls small businesses often make and helped them structure for growth, increase profit, and build a business not just a job.

You were chosen as this month’s Success Client. Tell us about your most recent Success.
Last month it was an honor to have one of our clients, Twin City Heating and Air, celebrate $1 Million in revenue for the first time. Their previous record was $450K. To celebrate he took us downtown with his entire team and all strategic partners to Fogo de Chao. It is great to celebrate client successes.

No one likes to brag about their business, but if you HAD TO . . .
The fact that out of 1500 offices our firm is #12 in the world and our average client has seen a 43% net profit increase this year.

We learn from our mistakes, especially in business. Give us some words of wisdom.
No one is as smart as they think they are (including a business coach) and mistakes tend to humble us. My recommendation is to be authentic and never be afraid of losing the business. If you have to change to win the business it’s not worth it. Never be afraid of asking dumb questions. Most of my clients’ greatest insights have started with a foolish question.

Share the best advice you ever received.
Never stop learning and growing.

Describe your perfect day off.
GOLF with family and happy hour or GOLF by myself and happy hour.

Together we are stronger. Tell us something you like about being our client.
OffiCenters goes out of their way to make sure I am taken care of, there is so little I have to think about.

If you could work anywhere under the sun, where would you choose?
I love Hawaii, the clean ocean air, the North Shore is so amazing.

How can people CONNECT with you?
Please feel free to come to our workshops, they are designed to support your business, and reach out with any questions to stephencrawford@actioncoach.com