February – Innovator
Kent Joyner, President of XpressDrafts Payment Solutions, provides secure, efficient, reliable, expedient, and cost-effective payment services and solutions to his clients. Xpressdrafts does much more than just provide credit card processing though, they become a true partner and provide solutions to help run your business more efficiently. Continue reading for more from Kent!
Every business has a story, tell us yours.
We started in May of 2002 as ClaimsXpress Group, LLC a Medical Billing Company. After spending several years helping hospitals and clinics process claims and reduce aged and outstanding receivables, we realized that outstanding, and aged receivables were an industry wide problem. We also realized that they were inefficient at doing this and that it cost enormous amounts of money for hospitals and clinics to collect their receivables.
In 2005 we started figuring out ways to help hospitals and clinics collect their money more efficiently and at substantially reduced costs. As time progressed, we realized that this was not just an opportunity, it was a business. Over the years we have shifted all of our resources into what is today known as XpressDrafts Payment Solutions, a full service payment solutions company. Currently about 75% of our clients are healthcare facilities.
You were chosen as this month’s Innovator Client. What does being an Innovator mean to you?
Being and Innovator means creating or improving new methods, products, service, or processes that are better than what existed. It can be trans-formative, or it can be as simple as just a little bit better than what existed previously.
No one likes to brag about their business, but if you HAD TO . . .
We are proud of the fact that we have customers nationwide. As far west as Hawaii, as far east as the Carolinas, as far South as Texas and of course all over the upper Midwest. Additionally, we cover 27 states.
We learn from our mistakes, especially in business. Give us some words of wisdom.
Don’t always wait until situations or opportunities are just right or perfect. Sometimes you have get started and figure it out during the journey. Welcome and embrace change, risk and fear.
Share the best advice you ever received.
Excellence in all you do! People may doubt what you say, but they will believe what you do!
Describe your perfect day off.
Relaxing, working out and listening to good music (poolside) somewhere in the Caribbean.
What might someone be surprised to know about you?
I lived in Germany for 3 years of my childhood.
Together we are stronger. Tell us something you like about being our client.
I like the positive, friendly attitudes of the staff. The atmosphere inspires you to be productive.
If you could work anywhere under the sun, where would you choose?
Dubai
How can people CONNECT with you?
Here is my contact info: Kent Joyner, 952-400-0246 or kjoyner@xpressdrafts.com
